Pricing that stays out of the way
Start free and pay per person only when your team grows into it. Open a plan to read the detail, work out your price and subscribe.
Essentials
Free
Free · up to 10 people
Everything a small team needs to stop losing updates in chat.
- Announcements feed with pinned posts and read receipts
- Unlimited channels and private chats
- 1,000 saved messages, 1 GB of shared resources
- One survey at a time
- Knowledge base with articles and quick answers
- Ask-a-question helper that answers from your own guides
- Trash folder so nothing is lost by accident
- Works on phones, tablets and computers
Professional
$6
per person, per month
For teams that publish often, talk to customers and want to hear back.
- Everything in Essentials
- Phone calls in the app, with a number for each teammate
- Text message inbox, with searchable call log
- Company email inbox — read, reply, forward and send
- Drafts saved automatically while you write
- 100,000 saved messages, unlimited surveys
- 50 GB of shared resources
- Public help pages from your knowledge base
- Helpful / not-helpful feedback with an admin view
- Visitor stats, member activity dashboard and multiple admins
- Invite-only sign-up with SMS consent records
Enterprise
$12
per person, per month
For larger organisations that want their own look, domain and sign-on.
- Everything in Professional
- Unlimited messages, surveys and storage
- Your own domain and full branding, including login screen
- Google single sign-on for everyone
- Separate company spaces, each with its own people and content
- Turn features on or off per company
- Priority support and onboarding for your admins
What Zenivo does for your team
One app for company news, chat, guides and — on the paid plans — calls, texts and email. Here's the short version of what your team gets.
Announcements people actually read
Post once and see who has tapped 'Got it'. Anything waiting on someone stays pinned to their home screen.
Chat that keeps its history
Channels and private messages in one searchable list, unread first, with mentions pulled onto home.
One place for files and guides
Shared resources plus a knowledge base of articles and quick answers, tagged so people can browse by topic.
Calls, texts and email in the app
On Professional and above, each teammate gets a phone number, a text inbox, a call log and the company email inbox.
Ask a question, get a grounded answer
Team members can ask in plain words and get an answer built only from your own guides, with links to the entries used.
Admin without the guesswork
See who has signed in, who is on which plan, what visitors do on your site, and how helpful your guides are.
Compare the plans
Every line of what's included, side by side.
| Included | Essentials | Professional | Enterprise |
|---|---|---|---|
| People and messages | |||
| People | Up to 10 | Unlimited | Unlimited |
| Saved chat history | 1,000 messages | 100,000 messages | Unlimited |
| Channels and private chats | Unlimited | Unlimited | Unlimited |
| Announcements with 'Got it' | Yes | Yes | Yes |
| Admins | 1 | Several | Several |
| Files, guides and surveys | |||
| Shared resource storage | 1 GB | 50 GB | Unlimited |
| Surveys | One at a time | Unlimited | Unlimited |
| Knowledge base | Team only | Team + public help pages | Team + public help pages |
| Helpful / not-helpful feedback | — | Yes | Yes |
| Phone, text and email | |||
| Phone number for each teammate | — | Yes | Yes |
| Calls in the app | — | Yes | Yes |
| Text message inbox | — | Yes | Yes |
| Call log with search and filters | — | Yes | Yes |
| Company email inbox | — | Yes | Yes |
| Your brand and sign-in | |||
| Logo and colours | — | Yes | Yes |
| Your own domain | — | — | Yes |
| Google single sign-on | — | — | Yes |
| Separate company spaces | — | — | Yes |
| Support | Priority + onboarding | ||
Who pays?
One admin pays for the whole team, and everyone gets the plan's limits straight away. Change the number of people at any time from Billing.
Can we change plans later?
Yes. If you cancel, your team keeps the paid features until the period you already paid for ends, then moves back to Essentials — nothing is deleted.
Does it renew on its own?
Yes. Your card is charged automatically each month or year, receipts are emailed, and your plan carries on without anyone lifting a finger.
Can we get a refund?
Yes — every paid Zenivo purchase comes with a 30-day money-back guarantee, handled by our payment partner Paddle. Details are in our refund policy.
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