All plans

Professional

$6 per person a month, or $60 a year

Professional adds the customer side of the business: a work phone number for every teammate, a shared text inbox, a call log and the company email inbox — plus far bigger limits and the admin views that tell you whether anything actually landed.

Subscribe to Professional

Work out your price

$30 a month for 5 people

$6 per person, per month. Cancel any time — you keep the plan until the period you paid for ends.

Who it's for

  • Teams that ring and text customers every day
  • Businesses with more than one location or shift pattern
  • Anyone who needs to prove an update was read

What's included

Everything in Essentials

  • Announcements with 'Got it', chat, resources and the knowledge base
  • Trash and recovery, mentions and muting
  • Bigger limits on all of it

Phone calls

  • A work number for each teammate, kept separate from their own mobile
  • Take and make calls inside Zenivo, on any device
  • Incoming calls ring the right person
  • Free in-app calling between teammates, wherever they are

Text messages

  • Incoming texts land in an inbox your team can see and reply to
  • Consent wording and dates recorded for anyone who signs up by text
  • Delete texts you don't need; Trash keeps them until you're sure

Call log

  • Every call recorded: who, which direction, how long, how it ended
  • Search by name or number
  • Filter by direction, outcome, date range and call length
  • Clear single calls or the whole log

Company email

  • Read, reply, reply to everyone, forward and write new email
  • Search the mailbox and page through it
  • Drafts are saved as you type, so you can come back to them
  • Delete email straight to your mailbox's own Trash

Admin and insight

  • Member activity dashboard: who is active and who has acknowledged what
  • Visitor stats for your public pages
  • Public help pages published from your knowledge base
  • Helpful / not-helpful results per guide
  • Several admins, invite-only sign-up, and logo and colours of your own

Limits and price

PeopleUnlimited
Saved chat history100,000 messages
Shared storage50 GB
SurveysUnlimited
AdminsSeveral
Price$6 per person a month · $60 a year

Not in this plan

  • Your own web address
  • Google single sign-on
  • Separate spaces for more than one company
  • Priority support and onboarding
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